Roeland van Niele

internal family systems

Group of birds

Practical
Information

To make or change an appointment please call or email me. In case of a last minute change please call first. For information about my way of working or an introductory phone call, I am usually available on Friday mornings between 09.00 and 13.00 on 024 679 49 03. If I don’t answer you can leave a message on my voicemail and I will call you back as soon as possible.

Rate and reimbursement

My rate is €90 per consultation of 60 minutes.

I am affiliated with the RBCZ and with professional association VIV (Vereniging Integrale Vitaliteitkunde). The following health insurers have agreed to reimburse VIV members in 2019:

-VGZ, Plus Zorgverzekering by VGZ, Bewuzt, IZZ, IZA, Unive Zorg, ZEKUR, IZA Cura, UMC, Cares Gouda and De Goudse.
-Menzis, CZ groep (CZ, CZ Direct, Delta Lloyd, Ohra)
-Achmea groep (Zilveren Kruis, Avero, FBTO, OZF and Agis)
-ONVZ, among which VvAA en PNOzorg
-De Friesland

On the website of my professional association you can read more about reimbursement from health insurace providers. It is, alas, in Dutch: https://vivnederland.nl/clienten/vergoeding-verzekeraar

Of course, the reimbursement and the amount of reimbursement depends on the supplementary insurance policy you have taken out. Regardless of the list above, you can ask your health insurance company whether your treatment will be reimbursed, as experience shows that even insurers that are not on the list sometimes reimburse the treatment.

Exceptions:
DSW, De Amersfoortse and Ditzo do not reimburse VIV-therapists.

Canceling an appointment

You can cancel or reschedule an appointment up to 48 hours in advance. If not, you will be charged for the consultation..

I am affiliated with:
VIV
RBCZ
Chamber of Commerce: 54418844

As of May 25, 2018, the “General Data Protection Regulation” (AVG) is applicable. The AVG contains new privacy rules with the main goal of protecting your personal data even better. The Privacy Statement that you can read here tells you what personal data is used where, for what purposes and how long it is kept.

I work on the basis of a statement of “informed consent”. This means that after the intake interview we sign a form together in which we both declare to be aware of the mutual rights and obligations concerning the therapy. This procedure stems from recent legislation

As a member of Vereniging Integrale Vitaliteitkunde, I have an affiliation with a disputes committee which allows me to meet the requirement as required by the WKKGZ (Act on Quality, Complaints, Disputes and Care).
These are the regulations belonging to the Dispute Commission with which I am affiliated.
Reglement Geschillencommissie.

If you have a complaint and we can’t work it out together, you can turn to my professional organization, Vereniging Integrale Vitaliteitkunde https://vivnederland.nl/over-ons/klachtenprocedure/

THE QUALITY, COMPLAINTS AND DISPUTES CARE ACT (WKKGZ)

As of Jan. 1, 2017, the government decided that as a client of a health care provider, you should be able to easily and accessibly share a complaint. The purpose of this law is that as a client, you should be able to provide feedback about the care you received so that the healthcare provider can learn from your findings and improve them. This law makes it clear to you the steps you need to take to make your complaint known.

The Wkkgz applies to all healthcare providers. Both for healthcare institutions and independent professionals, such as self-employed professionals. Think of nursing homes, hospitals, general practitioners and physiotherapists. Company doctors and insurance doctors who assess the state of health of clients or provide clients with medical guidance also fall under the law.

Within this law, there are three distinguishable steps: the complaint, complaint officer and disputes committee.

  1. If you have a complaint turn to me in the first instance.
    2. If that does not lead to a solution then you contact my professional association and they ensure that a complaints officer in action. This can be assigned to you by sending this complaint form to my professional association VIV nederland.
    3. If the Complaint Officer fails to mediate, the complaint may become a dispute. That dispute is submitted to the Dispute Commission. Here you will find the procedure and further information such as costs.

If the disputes committee issues a ruling, the ruling is published anonymously so that the experience gained is shared and any health care provider can learn about it.

If there are suspicions of domestic violence, I act in accordance with the applicable legal rules. You can read more about this here: https://www.rijksoverheid.nl/onderwerpen/huiselijk-geweld/meldcode

To make or change an appointment please call or email me. For last minute changes, please call first. For information about my way of working or an introductory phone call, I can usually be reached on Friday mornings between 09.00 and 13.00 at 06.553.876.29. If I don’t answer you can leave a message on my voicemail and I will call you back as soon as possible.